Average Score (96 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

96 Ratings

4.6 Average

Models
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  • Gregory P.01-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Excellent service, friendly employees.

  • Mark G.01-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Jon O.01-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I thought it was great how all of my concerns with my vehicle were looked at and fixed during the service appointment. And being washed afterward is great!!!

  • Edward B.01-11-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • John S.01-07-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    New Cross Sport has dent on front fender Dealer never pointed it out to us. I found it. Many paint blemishes from bird droppings I had to point out. Detailing was poor. Windows inside streaked. Rear Hatch miss aligned.

  • Gary R.01-05-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    We love the vehicle, and the the staff at Kocourek was great!

  • Elizabeth S.12-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Larry N.12-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great Crew.. Been a loyal owner since 1983 and very pleased with the service from Kocourek Imports!

  • Gary B.12-02-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Once we walked in the door we were warmly greeted by Kolton and he was very attentive to us and was awesome with assisting us with what we wanted.

  • Jerome H.11-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Fast friendly service.