Average Score (96 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

96 Ratings

4.6 Average

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  • Susan M.05-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service

  • Naomi E.05-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Gavin was great and super kind!

  • Trinity L.05-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I had a wonderful experience at Kocourek VW. This was my first experience buying 100% brand new, Nick was my sales person and did a wonderful job. He knew the answer to practically all of my questions, new every feature in each car. When it came time to buy my vehicle was cleaned and ready for me in the show room. Then Greg was my finance person, he was very personable and explain in detail everything I signed and why, what each warranty did and did not cover, also did a wonderful job at breaking down my payment and explain why and what my monthly payment would be and go towards.

  • Simon B.05-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Hannah B.05-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Louis C.04-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    When I made the appointment, I specifically told the service rep that I needed to have both fog lights swapped out for new ones (one bulb was out). Upon arrival for my appointment, I was told they only had one bulb in stock!!

  • Edward B.04-28-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Thomas H.04-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Roger M.04-24-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Kathryn K.04-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024