TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Makenna is always very prompt and thorough with my vehicle.
Average Score (96 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Kocourek is the only place I will take my car. Top notch experience every time. 0
TYPE:ServiceMODEL:AtlasYEAR:2024
Chen goes above and beyond for his guests!
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:AtlasYEAR:2024
Took over 2 hours for an appointment explained as 45 min to 1 hour. There was no communication while I waited. Had to go back to get key when I was leaving. The employees were nice.
TYPE:ServiceMODEL:AtlasYEAR:2025
Appointment was much faster than expected, Kocourek always takes fantastic care of our vehicles.
TYPE:ServiceMODEL:ArteonYEAR:2023
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Mike the general sales manager was super great and had a great face/skin. Greg the finance manager was a delight and serenaded my while signing paperwork on a Friday night. Sales manager Ken also did a great dance for me that was personalized. All are strapping lads. Would recommend to anyone and everyone.
TYPE:ServiceMODEL:TiguanYEAR:2018
Service is great as usual answered all my questions A+2
TYPE:ServiceMODEL:TiguanYEAR:2021
Awesome experience. Definitely didn't expect it to go that great. In an age where it seems like customer service is on the decline these guys we friendly and polite, communicated well, and made me feel like I was a top priority from the time I drove the car in the door until we picked it up.