Average Score (107 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

107 Ratings

4.6 Average

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  • Tim S.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Very smooth and seamless appointment. I like the new email/text system. It allows me to clearly see what is happening along the way and I have a means of communicating with my advisor. My advisor, Mckenna is awesome and does a fantastic job!

  • Christian A.08-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Ken M.08-02-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Susan C.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Everyone was so helpful and friendly, all the service employees were great. They were so attentive and helpful.

  • Nicholas W.07-23-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Everything was great!

  • Robert C.07-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Amy S.07-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Makenna is always very prompt and thorough with my vehicle.

  • Gregory J.07-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Kocourek is the only place I will take my car. Top notch experience every time. 0

  • Kristina K.07-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Chen goes above and beyond for his guests!

  • Crystal W.07-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021