Average Score (108 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

108 Ratings

4.6 Average

Models
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  • Amy M.09-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great ride support, staff interaction and updates.

  • Ken M.09-15-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Christopher B.08-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Excellent service

  • Carl B.08-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    They got me in timely. They completed their work timely. They followed up.

  • Nicholas H.08-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Was told my vw needed work to replace an oil separator, was sent out the door. No asking if id like to get it in to get fixed, to see what they can do to help me, nothing. Told me my cars leaking oil and sent me out the door.

  • Barbara H.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Just moved to Wausau. This was my first time there and they were great. Very efficient, knowledgeable and helpful. Very good experience.

  • Susan M.08-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Douglas T.08-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Punctual. Efficient. Polite. Thorough.

  • Jonathan F.08-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jodi B.08-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025