TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Average Score (96 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2022
I always look forward to working with Makenna at Kocourek. She is incredibly knowledgeable, communicates clearly, and always makes the process easy to understand. Her professionalism and friendly attitude make every visit a pleasure. It’s rare to find someone who combines expertise with such genuine care for their customers. She’s the reason I keep coming back—highly recommend asking for her
TYPE:ServiceMODEL:TiguanYEAR:2019
McKenna was very helpful and a pleasure to talk with.
TYPE:ServiceMODEL:TiguanYEAR:2018
Everyone is helpful and understanding. Great group
TYPE:ServiceMODEL:AtlasYEAR:2024
Great ride support, staff interaction and updates.
TYPE:ServiceMODEL:ArteonYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2022
Excellent service
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
They got me in timely. They completed their work timely. They followed up.
TYPE:ServiceMODEL:JettaYEAR:2019
Was told my vw needed work to replace an oil separator, was sent out the door. No asking if id like to get it in to get fixed, to see what they can do to help me, nothing. Told me my cars leaking oil and sent me out the door.
TYPE:ServiceMODEL:TiguanYEAR:2018
Just moved to Wausau. This was my first time there and they were great. Very efficient, knowledgeable and helpful. Very good experience.